Shipping policy

Shipping:

  • Please keep in mind processing times do not include shipping timeframes (for both preorders and regular merch).
  • Typical shipping is 3 to 5 days for US orders and 7 to 21 days for international orders/APO. 
  • We are not responsible for carrier delays with packages. Once it leaves our hands, it is in the carrier's full possession and we have no control over it. 
  • Any questions or concerns regarding shipped packages should be addressed with the carrier, using your tracking number. 
  • For more information on shipping timeframes, visit the carrier's website. 
  • For packages that may end up lost or in transit for too long, please contact the postal carrier before reaching out to us. Fill out a lost package form with them. If need be, then reach out to us and we’ll assist in the best way possible.